CTI software & TAPI for HCL Notes
Presence integration: effective and unique
ProCall Enterprise extends your HCL Notes & HCL Domino environment with telephony functions, presence information and instant messaging. The integration provides you with numerous functions and options with which you can significantly simplify your daily work steps.
What is unified communications and what does it mean for your business? More information can be found here
Benefit from the numerous new functions that ProCall Enterprise and the MetaDirectory add to your HCL Notes application. ProCall makes HCL Notes CTI-compliant and enhances it with important functions such as presence management and instant messaging. It can be implemented easily and without difficulty. The basic functionality with features such as Click2Call, hotkey dialing and journal management with Lotus Notes can be put into operation by means of Plug'n'Play. Missed calls are sent to your inbox by the server, e.g. as a "Missed call" e-mail with contact data.
Contact search in local and public contact directories. Create and save easily new contacts.
Caller identification from private and public HCL Notes contacts (V 8.0/8.5/9.0). The original contacts open when a call is coming in.
Free estos Software Development Kit (SDK) for individual customization.
Contact display for incoming calls. Direct dial with a click of the mouse from the contacts.
Direct contact transfer from the 'Das Telefonbuch' CD. Reverse search using telephone directory CDs.
Unanswered calls as an e-mail in your inbox. Archiving telephone calls in the HCL Notes journal.
Then we are the right contact partner. Contact us and we will be glad to advise you on all the options, your favorites and which requirements must be met for your integration. Get information from our experts about application scenarios and more.